A. Measurement, Scoreboards, and Accountability 1. Rank Your People 70-20-10/Forced Rankings/Prioritize Based on 80/20 2. GOALS: Measurable, Observable, Time Specific 3. KPI's For Distribution:Sales Gross Margin Dollars Credits (as a percentage of sales) # of Orders Accuracy Fill Rate Manufacturing Efficiency
B. Good To Great 1. Right People On The Bus 2. Confront The Brutal Facts 3. Hedgehog Concept 4. Technology As An Accelerator 5. Level 5 Leadership C. Execution 1. Velocity in Every Undertaking 2. Focus On Strengths and Accelerate 3. The Discipline of Getting Things Done The 7 Essential Behaviors. -Know Your People and Your Business -Insist on Realism -Set Clear Goals and Priorities -Follow Through -Reward The Doers -Expand People's Capabilities -Know Yourself 4. Management Execution/Development Plans 5. The 4 Disciplines of Execution Focus on The Wildly ImportantCreate A Compelling ScoreboardTranslate Lofty Goals Into Specific ActionsHold Each Other Accountable--All of the Time
D. Financial 1. Open Book Management 2. Share Financials w/ Extended Mgmnt. Team
E. Problem Solving Formula 1. Identify "what is the problem?" 2. Identify the possible causes 3. List out possible solutions 4. Weigh consequences and cost of solutions 5. Implement the appropriate mix of solutions 6. Follow Up/Inspect
F. Lean Manufacturing 1. Eliminate NVA 2. Five S *Sort - the first step in making things cleaned up and organized * Set In Order - organize, identify and arrange everything in a work area * Shine - regular cleaning and maintenance * Standardize - make it easy to maintain - simplify and standardize * Sustain -maintaining what has been accomplished 3. Don't Overlook Starting at the Front Office